Terms and Conditions
Last updated: May 2026
Please read these Terms and Conditions carefully before using the Homopia website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms.
1. About Us
Homopia is an online retail store selling home and lifestyle products to customers in the United Kingdom. For any enquiries, please contact us at support@homopia.com or via our live chat.
2. Acceptance of Terms
By browsing our website or placing an order, you confirm that you are at least 18 years of age (or have parental/guardian consent), and that you agree to these Terms and Conditions in full. If you do not agree, please do not use our website.
3. Products
We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we reserve the right to correct any errors and to change product information at any time without prior notice.
Product images are for illustrative purposes only. Slight variations in colour or appearance may occur due to screen settings or manufacturing differences.
4. Pricing & Payment
All prices are displayed in British Pounds (GBP £) and include VAT where applicable. We reserve the right to change prices at any time. The price you pay is the price shown at the time of checkout.
We accept payment via the methods available at checkout. Payment must be received in full before your order is processed and dispatched. If a payment is declined, your order will not be fulfilled.
5. Orders & Contract
Placing an order on our website constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability.
If we cancel your order, you will receive a full refund to your original payment method.
6. Delivery
We aim to deliver all orders within the timeframes outlined in our Delivery Information page. Delivery times are estimates and are not guaranteed. Homopia is not liable for delays caused by carriers or circumstances beyond our control.
7. Returns & Refunds
Our returns and refunds process is governed by our Returns & Refunds Policy, which forms part of these Terms and Conditions. Please read it carefully before making a purchase.
8. Consumer Rights
Nothing in these Terms and Conditions affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
9. Intellectual Property
All content on the Homopia website, including text, images, logos, and graphics, is the property of Homopia or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Homopia shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our website or products, including but not limited to loss of income, data, or business opportunity.
Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.
11. Prohibited Use
You agree not to use our website for any unlawful purpose, to submit false or fraudulent orders, to attempt to gain unauthorised access to our systems, or to engage in any conduct that could damage or disrupt our website or services.
We reserve the right to suspend or terminate access to our website for any user who violates these terms.
12. Privacy
Your use of our website is also governed by our Privacy Policy & Cookies, which is incorporated into these Terms and Conditions by reference.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@homopia.com or via our live chat.